Terms of use

The service

RoadAcademy helps you learn the rules of the road and practice for the driving theory exam. Learning with it is free; the paid plans are described below.

Who can use it

You must be at least 16 to create an account. If you are under 18, you need the permission of a parent or guardian to buy a plan.

Plans and payment

Plus and the other paid plans take the limits off for the period you pay for. Each has one price per country, shown in the app and on this website before you pay.

On the Free plan the app may play an ad, only when you ask for one, to refuel or to open one more mock exam or lesson.

You pay through the App Store or Google Play, under its terms; we never see your card. A subscription renews at the same price at the end of each period until you cancel it in the store's subscription settings, and then runs to the end of the period you paid for. A one-time purchase lasts its period and does not renew.

If a subscription's price goes up, the store tells you before it applies, and the new price takes effect only from a later period, under the store's rules; you can cancel before then.

Refunds of App Store purchases are made by Apple under its own rules. For a Google Play purchase you can ask Google, or write to us at support@roadacademy.app: we can refund it ourselves. A refunded purchase ends the plan it bought. None of this limits the rights the law gives you as a consumer.

Where the law gives you a right to withdraw from a purchase, as in the European Union and the United Kingdom, you use it through the store that sold it.

Deleting your account does not cancel a subscription: cancel it in the store first.

Family plans

A plan for more than one person lets its holder offer seats to other drivers, by username or by email address. A seat gives Plus only while the holder's plan runs, and ends when the holder removes the member or the member leaves. A driver with a plan of their own cannot take a seat, and buying one ends the seat they hold.

Driving schools and gift codes

A driving school may invite you to one of its classes by email. Accepting gives you Plus for the course, paid for by the school, and lets the school's instructors and administrator see your name, how ready you are and how your mock exams go, as the privacy policy describes. The school may move or remove you, and you may leave at any time; the school's record of your place, with your numbers on that day, stays with the school. A plan of your own and a place in a class are independent: joining does not cancel a subscription, and the terms above apply to anything you buy.

A gift code gives the days of Plus it names, once, to the account that redeems it before it expires; the days add to any Plus you hold. Codes have no cash value and cannot be sold or exchanged for money, and we may cancel a code, or the days it gave, if it was obtained or used dishonestly.

Fuel, rewards and days of Plus

Fuel, spare fuel, XP, streak freezes and days of Plus given as a reward or by us have no cash value. They cannot be sold, transferred or exchanged for money, and they end with your account.

An invitation earns its reward in two stages: when your friend confirms their email address, and when they have studied on 7 different days within 30 days of joining. Rewards are paid for at most 5 friends in 30 days, and not when the two accounts have used the same phone. We may take back a reward gained by cheating.

Pass guarantee

If you hold Plus or a higher plan, bought or through a family seat, and fail the real theory exam, you can send a claim from the Exam tab within 60 days of the exam, with photos of your result. A person checks it, usually within 48 hours. If it is approved, you get extra days of Plus; how many depends on the case.

The pass guarantee gives days of Plus, not money and not a refund, and it does not apply to Plus given as a reward. We may decline a claim whose proof is unclear or not genuine, and we tell you why.

We may change or end the pass guarantee for future purchases; a plan bought before keeps the guarantee as it stood when it was bought.

A study aid, not an official source

RoadAcademy is a study aid. It is not a driving school, does not teach you to drive, and does not replace lessons with a licensed instructor. Rules change, and on the road the law, the signs and markings in place and the directions of the police always come first. You alone are responsible for how you drive and for keeping to the law.

RoadAcademy is not a government body and is not run by any examination authority. The exam questions and their pictures come from officially published material; the explanations and drawings are ours. We work to keep everything accurate, but the law itself is the final word, and passing the practice tests does not guarantee passing the real exam.

Your account

Use a real email address, keep your password to yourself, and tell us at support@roadacademy.app if you think someone else is using your account. One account is for one person.

Other drivers see your picture, nickname and username, so do not choose ones that are offensive, misleading or someone else's. We may change or remove those that are.

Fair use

When you use RoadAcademy, please do not:

• copy the questions, explanations or pictures in bulk, or collect them automatically;
• try to break, overload or get around the service or its security;
• use scripts or other automated means to collect scores, XP or achievements;
• pretend to be someone else, or use the service to harm anyone.

Content

The app, its design, and our texts, explanations and drawings, including our drawings of road signs, road markings and dashboard lights, belong to Vadim Khalatryan. The official exam questions and their pictures are reproduced from the published exam material, and the fonts and icons are used under their own licenses.

What you add yourself, such as your picture, nickname, problem reports and claim files, stays yours. You confirm that you have the right to add it, and you let us store, show and process it only as far as running the service needs and the privacy policy describes.

Closing an account

You can delete your account at any time from the app. We may suspend or close an account that breaks these terms, and we tell you why unless the law forbids it.

Closing an account does not cancel a store subscription, so if we close one that has a subscription running, we tell you, so that you can cancel it in the store. If we close it for any reason other than a breach of these terms, we refund the unused part of a Google Play purchase ourselves and help you ask Apple to refund an App Store one.

Availability and changes to the service

We work to keep RoadAcademy running and accurate, but we do not promise that it will always be available, free of errors or unchanged. We may change, add or remove features. If we end the service, we announce it at least 30 days in advance, and we deal with the unused part of a running purchase as described under Closing an account.

Liability

The service is provided as is and as available, without promises beyond those these terms make and those the law does not let us exclude.

As far as the law allows, we are not liable for indirect or consequential loss; for lost data, profit or opportunity; for exam fees or a missed or failed exam; for a decision you make on the road or at an exam because of the app; for fines, accidents or damage while driving; or for a failure caused by events beyond our reasonable control, such as an outage of a store, provider or network.

As far as the law allows, our total liability to you for all claims together is limited to what you paid for RoadAcademy in the 12 months before the claim arose, or 10 US dollars if you paid nothing.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited, and nothing limits the rights the law gives you as a consumer.

Changes, disputes and governing law

If these terms change, the new version appears on this page with a new date. An important change is announced at least 30 days in advance in the app or by email, unless the law requires it sooner. If you do not agree, you can delete your account before it takes effect; using RoadAcademy after that means you accept the new terms.

These terms are governed by the law of the Republic of Armenia; that choice does not take away the protection the law of the country where you live gives you as a consumer.

If a dispute arises, write to us first at support@roadacademy.app, and we will try to settle it. If we cannot within 30 days, it goes to the courts of Armenia, though as a consumer you may also bring it before the courts where you live.

Apps from the App Store and Google Play

If you got the app from the App Store, these terms are between you and us, not Apple, and you may use the app on any Apple device you own or control, as the App Store's Usage Rules allow. Apple is not responsible for the app or its content and has no duty to maintain or support it; support comes from us at support@roadacademy.app. If the app fails a warranty the law gives you, you may tell Apple, which will refund the price you paid for the app, and as far as the law allows Apple has no other warranty duty. Apple is not responsible for any claim about the app, such as product liability, a failure to meet a legal or regulatory requirement, consumer protection, privacy, or a claim that the app infringes someone's intellectual property; these are ours to handle as these terms say. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

You confirm that you are not in a country under a United States government embargo or designated by it as supporting terrorism, and not on any United States government list of prohibited or restricted parties.

If you got the app from Google Play, Google Play's own terms also apply to your download and purchases.

General

If a court finds part of these terms invalid, the rest still applies. If we do not enforce a right at once, we have not given it up. These terms and the privacy policy are the whole agreement between you and us about RoadAcademy. We may transfer RoadAcademy, with our rights and duties under these terms, to a company we control or to whoever takes over the service, and we tell you when we do; it does not reduce your rights. You may not transfer your account to anyone else.

Contact

Questions about these terms go to support@roadacademy.app.